These are a few videos which you can a take a look to have a better idea on how Weelago Seller Center works!
Find out how to become a seller on Weelago.com and how to access your seller account
Navigate around the e-Shop and get accustomed to the seller interface
Learn the simple steps on how to add new products and manage your listing
Get familiarize with each process of the order management process
Learn how to grow your business on Weelago.com
Ketahui cara menjadi penjual di Weelago.com dan cara mengakses akaun penjual anda
Navigasi di e-Shop dan membiasakan dengan pemukaan platform
Ketahui langkah mudah mengenai cara menambahkan produk baru dan menguruskan penyenaraian anda
Memahami setiap proses pengurusan pesanan
Ketahui cara memajukan perniagaan anda di Weelago.com
Get quick answers on how to be a high-performing seller on Weelago.com!
NOTE: Awaiting for the approval of the registration is around 1-3 working days. You will receive an email for the approval and you can log in via these two steps. (Refer 1 & 2)
Follow the guidelines below to pass quality check and attract potential customers
To access, select Settings > Store from side menu
Use image that best represent your products
TIP – Image resolution: 1024×260 pixels
Upload your business logo
Minimum resolution: 300×300 pixels
TIP – Minimum resolution: 300×300 pixels
Enter your e-Shop display name
Set the number of products displayed on your e-Shop per page
Enter address if physical store is available
Enter phone no for Shoppers to contact Seller
Tick □ to display email
Enter store hours if physical store is available
TIP – Enter physical store Address, Phone No, Email and Store Hours to maintain better contact with Shoppers
We monitor the content on our platform to ensure that the products sold comply with local regulations and our shoppers shop in confidence.
Below is a non-exhaustive list on prohibited and restricted items. Do note that this list might be updated from time to time, so please visit this page regularly for updates.
Follow the guidelines below to pass quality check and attract potential customers:
To access, select Products from side menu
Filter your products by Status, Date or Category
Enter product name to search
Option to Delete Permanently products in multiple selection
Select product name to edit product details
Click button to upload product listing
To access, select Products from side menu
Upload image that best represent item
Upload other images of item
Follow the naming format:
Brand + Item Name + Model Name + Style + Key Attribute + Pack Count + Size
Useful, relevant and clear item description
Enter unique identification to track item for inventory purposes
Tick □ to enter stock quantity
TIP: Always update stock quantity to ensure customer satisfaction
Enter accurate weight of item with packaging for shipping rate
TIP: Product with no weight will not be properly processed upon checkout
TIP: HeyDomoGo – Nationwide: For Click and Eat product category
Boxed It Up! By Jayapuri: For product items that are in Boxes or in Outer.
HeyDomoGo – Brunei Muara (Frozen): For example, Ice Cream Products.
Click this to add difference choices of variables for your products. Eg. Different Colors, Sizes, Quantity etc.
For Name example: Sizes, Bottles, Material. The display name will be in example x-Bottles, x-Color, x-Size.
For Value(s) example: 12, Red, S, M, L
Enter accurate weight of item with packaging for shipping rate
Click this when you want to publish the items. Weelago.com will approve your items within 1-3 business days.
Processing – Payment successful, awaiting order fulfillment by Seller
Pending – Order received, awaiting payment by Shopper
On-Hold – Awaiting payment
Failed – Payment failed
Cancelled – Order cancelled by Shopper or Weelago.com
Refunded – Order refunded by Weelago.com requested by Shopper
Completed – Order fulfilled and complete, no further action
Show order details such as Product Name, Quantity and Shipping Option
Recipient address
Display order event history
fulfilled and complete, no further
For orders sent by Seller or picked up by Courier from Seller location, Seller must update shipment tracking details
Enter the name of selected Courier service
Enter shipment tracking number
Enter date when the order has been shipped
The shipping fee is computed based upon the following factors:
Learn how to:
To access, select Coupons from side menu
Enter coupon promo code
Select between Percentage and Fixed discount to apply on the coupon
Enter discount amount
Allow certain emails to use coupon. Leave blank if no restriction
Enter amount to limit coupon usage
Enter minimum amount for coupon to be validx
Select which product(s) coupon can be applied
Select which product(s) coupon is not applicable
Tick box to display coupon on your e-Shop page
To access for the application of the Discounted Price, select Products from side menu and applied when you edit your existing product and uploading a new product.
1. Enter the following Price and insert the Discounted Price as well and you can actually schedule the date of the discounted promotion via clicking the Schedule
To access for the application of the FREE Shipping selection, select Products from side menu and applied when uploading a new product.
You need to request your customized free shipping for your own product by contacting our Marketing Department by our contact details by the end of our slide.
TIP: HeyDomoGo – Nationwide: For Click and Eat product category
Boxed It Up! By Jayapuri: For product items that are in Boxes or in Outer.
HeyDomoGo – Brunei Muara (Frozen): For example, Ice Cream Products.
To access for the application of the Bundle Deals, select Products from side menu and applied when uploading a new product. You need to request your customized Bundle Deals for your own product by contacting our Marketing Department by our contact details by the end of our slide.